What does the "Measure" step of the SIR Customer Adoption Journey encompass in Modernize Maturity Level 1?

The "Measure" step of the SIR Customer Adoption Journey in Modernize Maturity Level 1 focuses on assessing the effectiveness of the Security Incident response process. It involves quantifying how many incidents were flagged and responded to, particularly through channels like email, which is a common way for incidents to be reported in many organizations. By measuring the number of inbound email security incidents that have been responded to, organizations gain valuable insights into their operational performance and can make informed decisions regarding process improvements, resource allocation, and overall incident handling strategies.

This metric serves as an important foundation for understanding the efficiency and responsiveness of the security incident management process, thereby allowing organizations to identify areas that may require further attention or development as they move toward higher maturity levels. Other options provided, while relevant to various aspects of incident response, do not specifically capture the essence of the "Measure" phase within the context of quantifying incident response effectively.