What is a common outcome of a well-executed incident response?

A well-executed incident response can significantly bolster customer trust. When an organization responds effectively to security incidents, it demonstrates to its customers that they are committed to protecting sensitive data and maintaining robust security protocols. This proactive approach reassures customers that the company can manage risks competently and that their personal information is safeguarded against potential breaches.

In contrast, other options may not be outcomes of a successful incident response. For example, widespread recognition of a company’s brand is not directly tied to the execution of incident response but rather relates to marketing efforts and overall business performance. The incidence of future security breaches might increase if the underlying vulnerabilities are not addressed properly during the response process. Moreover, incident response actions, especially if they involve significant changes or disruptions, can sometimes affect employee morale negatively if not managed with clear communication and support. Therefore, the focus on customer trust as a positive outcome reflects the central aim of effective incident management.