What process is associated with the "Launch" step of the SIR Customer Adoption Journey - Modernize Maturity Level 2?

The "Launch" step of the SIR Customer Adoption Journey at Modernize Maturity Level 2 is characterized by the establishment of an alert response framework. This framework is crucial because it outlines the procedures and protocols for how an organization will respond to security alerts generated by its systems. At this stage, organizations are transitioning from basic operational awareness to a more structured approach, which includes defining what constitutes an alert, the prioritization of alerts based on severity, and the specific response actions that should be taken when an alert is triggered.

Creating an alert response framework ensures that the incident response team is not only prepared to react quickly but also has a clear understanding of roles and responsibilities. This process helps streamline communication and actions among team members during an incident, which is vital for minimizing damage and recovering effectively.

In contrast, other processes, while valuable in their own right, do not directly correspond to the actions and objectives of the "Launch" step at this maturity level. For example, orchestration of security measures deals more with the coordination of different security tools and practices, whereas identifying key analysts focuses on personnel rather than frameworks. Establishing incident progression relates to managing the lifecycle of an incident, which may come after the initial alert response framework has been put in place