Which role serves a crucial function in linking users to organizational resources related to security incident management?

The role of knowledge admin plays a crucial function in linking users to organizational resources related to security incident management because it is primarily responsible for the management and dissemination of knowledge within an organization. This role oversees the creation, organization, and updating of knowledge articles which often include information about security policies, incident response procedures, best practices, and lessons learned from previous incidents.

By properly curating and maintaining a repository of knowledge articles, the knowledge admin ensures that users have easy access to vital information pertinent to managing security incidents. This ensures that everyone in the organization is informed about protocols, workflows, and tools available for responding to security incidents effectively.

The other roles mentioned do not focus on connecting users with these resources in the same way. The integration user is typically involved in system integrations and may not have direct engagement with end-user resources. The CISO (Chief Information Security Officer) is focused on overarching security strategy rather than day-to-day incident management resources, while the external role usually pertains to interfacing with outside entities rather than managing internal knowledge for users. Thus, the knowledge admin is the most relevant role for linking users to organizational resources relating to security incident management.