Which step involves creating Users/Groups/RBAC and Assignment Groups/queues?

Creating Users, Groups, Role-Based Access Control (RBAC), and Assignment Groups/queues falls under the configuration step in the Security Incident Response process. This step is crucial because it establishes the framework for how users interact with the system and ensures that only authorized individuals have access to sensitive data and functionalities. By configuring these elements, organizations set permissions, roles, and responsibilities, which are essential for maintaining security and ensuring that incidents are managed effectively.

Additionally, proper configuration helps streamline incident management by defining assignment groups that can respond to specific types of security incidents. This organization allows for an efficient workflow and ensures that the right resources are allocated to the right tasks within the incident response process. The focus on this step is on establishing the operational structure that supports all other activities in security incident management, emphasizing the importance of a well-defined access control framework and efficient resource allocation.